Technology is only half our offering
Customer Success Partners are a critical and singular offering of 60 Seconds to our valued customers. All clients are fully supported by coaches of 20+ years’ experience who understand the industry, the technology and how to drive great customer outcomes.
Every client we engage with has different goals , so we ensure that the app enables a thoroughly produced programme of work, developed in consultation with your senior leadership team.
Each engagement we have incorporates the three pillars:
Practice: agreement on and follow-up of platform users to ensure regular, habitual engagement through structure and content.
Coaching: understanding and execution of complementary remote coaching practices.
Measurement: having clarity on process through concrete numbers and developing evidence-based strategies for the future.
Profile the Customer Success Partners here….
Joaquim De Cunha